SlimNote's Shop Policies
Thanks for visiting our shop!
We are always happy to connect with new customers & fellow buyers directly.
We accept credit cards, debit cards, & PayPal payments. Items must be paid for at the time of purchase. If you are not able to pay as requested, please contact us.
Please confirm the accuracy of your shipping address, including apartment and street numbers. We ship USPS to the address listed when you check out.
We do our very best to ship within 1-2 weeks of purchase, but due to the high volume around holidays it can take longer. Our shipping profile reflects this "seasonal" change. We ship Monday through Saturday.
If you need your notebooks sooner, we can usually fulfill such orders for a small rush fee. If you have any questions about rush orders or certain deadlines (e.g., wedding or event date), please contact us PRIOR to placing your order.
::SHIPPING TO UK::
Please be advised that the UK has significant VAT taxes. All taxes, fees etc. that are implemented in the UK are the responsibility of the buyer. The UK randomly picks parcels shipped from the US for VAT taxes, you may have ordered other items and not been subject to VAT taxes. Tiny TOE Press is not responsible for these taxes. UK.gov has more info about the taxes.
::SHIPMENTS OUTSIDE THE USA::
Please note that delivery times vary hugely due to customs! Parcels typically take 2-3 weeks to most locations, but during the holidays it is often longer. Due to potential hold ups in customs, 45 days must pass before an international insurance claim can be filed for a refund. There is no tracking available on international first class packages once they leave the US.
Refunds and Exchanges
Because everything in our shop is made to order, all purchases are final. No refunds.
Additional Policies and FAQs
If your order is a gift, please let us know. We are happy to include a brief gift note for you.
We love to get to know people, so please send your hellos! Every notebook that we have made has a story behind it and they all hold some sort of meaning to us - We will be happy to tell you about any of the books should you like to know more. Thanks for reading our policies!
We also sell handpressed novels & novellas via Tiny TOE Press.